At Jamal Electronics, we are committed to delivering your products in the most efficient and timely manner. Our shipping policy is to offer clarity on our shipping processes and to ensure a smooth shopping experience for our valued customers.

Shipping Areas

Local Deliveries: We offer delivery services in the twin cities of Rawalpindi & Islamabad. If you reside in these areas, you can expect prompt delivery of your orders.

Extended Areas: For areas outside of Rawalpindi & Islamabad, please contact our customer service to confirm if delivery is possible.

Shipping Charges

Shipping charges may vary based on the product’s size, weight, and delivery location. All applicable shipping fees will be clearly indicated at the time of checkout.

Delivery Time

For orders within Rawalpindi & Islamabad, we aim to deliver within 2-5 business days. However, delivery times may vary during peak seasons, public holidays, or due to unforeseen circumstances.

Order Tracking

Once your order is shipped, we will provide you with a tracking number, allowing you to monitor the delivery status of your products.

Damaged or Missing Items

In the rare event that your product arrives damaged or if an item is missing from your order, please contact our customer service immediately. We will arrange for a replacement or refund after verifying the issue.

Returns & Exchanges

If you are not satisfied with your purchase, we offer a 100% money-back guarantee, provided the product meets our return policy criteria. Please refer to our [Return and Refund Policy] for more details.

Customer Support

For any shipping-related inquiries or concerns, please get in touch with our top-notch support team via WhatsApp at 03352729483  or email us at  info@jamalelectronics.pk